This page contains a list of Internet Service Providers (ISPs) for Iowa City and the surrounding areas. NOTE: ITS makes no recommendation concerning the Internet Service Providers listed below. ABC Solutions AT&T CenturyLink ​ DIRECTV DISH...

When attempting to access SAS through Virtual Desktop , you see the following error message: ERROR: Library SASUSER does not exist. NOTE: Unable to initialize the options subsystem. ERROR: (SASXKINI): PHASE 3 KERNEL INITIALIZATION FAILED. UNABLE TO...

The general process for bringing your computer to the ITS Help Desk for software repair or troubleshooting is as follows. Please note this service is only available to enrolled students at the university. Call the ITS Help Desk at (319-384-HELP) or...

Overview Handheld devices such as iOS and Android devices are wildly popular – so popular that it’s easy to forget these devices are actually powerful mini-computers containing large amounts of personal information. It’s important to secure your...

Note: This service is only available to enrolled students at the university. In some instances, such as certain virus infections, the only software repair option available for your computer may be to reformat the hard drive. Reformatting the hard...

University of Iowa Faculty/Staff Note: You are strongly encouraged to work with your local IT support to implement full disk encryption for your portable device. What Encryption Service will be used? The answer to this question will depend upon your...

The University of Iowa is a member of the InCommon federation, a national educational federation and service of the Internet2 consortium. Many academic, research, government, and commercial organizations are members of the InCommon federation. More...

Note: Adding a workstation to the Iowa Domain requires elevated privileges. Please see your local IT Admin before proceeding. Check Computer Name It is highly recommended that you select a naming convention that uniquely identifies your workstation...

Usually when you try to access a Shibboleth-protected website that is outside the University, you will be directed to a "Where are You From" or "WAYF" page. This page will ask you to pick your institution (and sometimes federation), and then...

Shibboleth is software that allows you to securely sign on to protected web resources at the University or at other institutions that agree to operate under a common set of guidelines in a "federation." Shibboleth exchanges only the data necessary...