IT Service Alerts

Current Status

Start: 
Monday, July 1, 2024 - 8:00am
Description

The Sexual Assault Prevention Education Program training is unable to pass grades to ICON.  Students may not see an assigned grade upon completion of the course.  IT staff are working with the vendor to resolve this issue. If this issue is encountered, please email a screenshot of completion to:

Services
ICON
Last updated: 
Monday, September 9, 2024 - 10:52am

Planned Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
Start: 
Tuesday, September 17, 2024 - 12:00am
End: 
Monday, September 23, 2024 - 11:45pm
Description

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

Services
Microsoft SQL Server Hosting and Administration
Virtual Server
Windows
Last updated: 
Tuesday, September 10, 2024 - 2:47pm
Start: 
Tuesday, September 17, 2024 - 6:00am
End: 
Tuesday, September 17, 2024 - 7:00am
Description

ITS will be migrating some of the wired cross connect cables in the buildings below. Wired and wireless services with both be affected.

 

 

Services
Campus Data Network Connectivity
eduroam
Buildings
Oakdale Power Plant Substation
Last updated: 
Thursday, September 12, 2024 - 10:42am
Start: 
Wednesday, September 18, 2024 - 9:00pm
End: 
Wednesday, September 18, 2024 - 10:00pm
Description

Wireless services will be unavailable for a period of up to 5 minutes while access points are rebooted following a configuration change. This change will address wireless channel congestion issues in the building.

Services
eduroam
UI-DeviceNet
UI-Guest Wi-Fi
Buildings
Dental Science Building
Last updated: 
Monday, September 9, 2024 - 3:03pm
Start: 
Thursday, September 19, 2024 - 9:00am
End: 
Thursday, September 19, 2024 - 11:00am
Description

The ICON Dashboard servers will be upgraded during a maintenance window, Thursday 9/19, from 9-11 am.

No downtime is expected for users.

Services
ICON
Last updated: 
Friday, September 13, 2024 - 10:44am
Start: 
Saturday, September 21, 2024 - 6:00am
End: 
Saturday, September 21, 2024 - 7:00am
Description

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

Services
Campus Data Network Connectivity
Buildings
Main Library
Campus Recreation and Wellness Center
Iowa Memorial Union
Burge Hall
Catlett Residence Hall
Currier Hall
Daum Hall
Stanley Hall
Hillcrest Hall
Rienow Hall
Slater Hall
Field House
Pride Alliance Center
Afro-American Cultural Center
James Street Laboratory
ITS Switching Facility
Law, Health Policy and Disability Center
Asian Pacific American Cultural Center
Chilled Water Plant 2 (West)
Latino-Native American Cultural Center
Hospital Parking Ramp 3
Petersen Residence Hall
Xtream Arena
Karro Athletic Hall of Fame
Gerdin Athletic Learning Center
West Campus Transportation Center
Duane Banks Field
Pearl Softball Field
Soccer Complex Facility
Field Hockey Event Management Box
Hospital Parking Ramp 4
Hawkeye Recreation Service Building
Mayflower Hall
Last updated: 
Tuesday, September 10, 2024 - 4:00pm
Start: 
Saturday, September 21, 2024 - 7:00am
End: 
Saturday, September 21, 2024 - 8:00am
Description

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

Services
Campus Data Network Connectivity
Buildings
Towncrest Center
Lot 11 Parking Attendant Booth
Operator Performance Laboratory - Hanger H IC Airport
Clinton Street Building
MERGE
Becker Communication Studies Building
Van Allen Hall
English-Philosophy Building
Adler Journalism and Mass Communication Building
Phillips Hall
Schaeffer Hall
Jessup Hall
Lindquist Center
Main Library
IT Distribution Center
Mossman Business Services Building
Hydraulics Model Annex
Hydraulics Wind Tunnel Annex
Fleet Services
Cambus Maintenance Facility
Madison Street Services Building
Water Plant
Power Plant
High Strength Waste Treatment Building 1820
Independence Road Annex
Landscape Services Complex
University Services Building
Biology Building
Biology Building East
Sciences Library
University Capitol Centre
Voxman Music Building
Stanley Museum of Art
Last updated: 
Tuesday, September 10, 2024 - 3:54pm
Start: 
Saturday, September 21, 2024 - 8:00am
End: 
Saturday, September 21, 2024 - 9:00am
Description

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

Services
Campus Data Network Connectivity
Buildings
Currier Hall
Mayflower Hall
Spence Labs
Iowa Advanced Technology Laboratories
Chemistry Building
Blank Honors Center
Psychological and Brain Sciences Building
Calvin Hall
Gilmore Hall
Pappajohn Business Building
Pomerantz Center
Trowbridge Hall
Stuit Hall
North Hall
Performing Arts Annex
Kuhl House
Theatre Building
Hancher Auditorium
Public Policy Research Building
Nonfiction Writing House
Boyd Law Building
Macbride Hall
Visual Arts Building
Goschke Family Wrestling Training Center
Caywood Apartments
Stanley Hydraulics Laboratory
Art Building West
Last updated: 
Tuesday, September 10, 2024 - 3:54pm

Service Announcements

Start: 
Tuesday, September 3, 2024 - 2:30pm
End: 
Tuesday, September 17, 2024 - 9:00am
Description

The ITS website will be upgraded from Drupal 7 to Drupal 10 on Tuesday, September 17. This upgrade includes enhanced features and an updated look and feel. There is no expected downtime. If you encounter any broken links, issues, or have questions, please reach out to its-webteam@uiowa.edu

Last updated: 
Tuesday, September 3, 2024 - 2:32pm

Status History

Status of technology services over the last 5 days. Please refer to View All Services to see the status history of all technology services.

Service

Fri
9-13
Sat
9-14
Sun
9-15
Mon
9-16
Tue
9-17
Microsoft 365
Microsoft 365 was operational on 2024-09-13
Microsoft 365 was operational on 2024-09-14
Microsoft 365 was operational on 2024-09-15
Microsoft 365 was operational on 2024-09-16
Microsoft 365 was operational on 2024-09-17
OneDrive for Business
OneDrive for Business was operational on 2024-09-13
OneDrive for Business was operational on 2024-09-14
OneDrive for Business was operational on 2024-09-15
OneDrive for Business was operational on 2024-09-16
OneDrive for Business was operational on 2024-09-17
Printing in Computer Labs (ITCs)
Printing in Computer Labs (ITCs) was operational on 2024-09-13
Printing in Computer Labs (ITCs) was operational on 2024-09-14
Printing in Computer Labs (ITCs) was operational on 2024-09-15
Printing in Computer Labs (ITCs) was operational on 2024-09-16
Printing in Computer Labs (ITCs) was operational on 2024-09-17
Microsoft Skype for Business
Microsoft Skype for Business was operational on 2024-09-13
Microsoft Skype for Business was operational on 2024-09-14
Microsoft Skype for Business was operational on 2024-09-15
Microsoft Skype for Business was operational on 2024-09-16
Microsoft Skype for Business was operational on 2024-09-17
eduroam
eduroam was operational on 2024-09-13
eduroam was operational on 2024-09-14
eduroam was operational on 2024-09-15
eduroam was operational on 2024-09-16
eduroam had maintenance on 2024-09-17
ICON
ICON was experiencing a degradation of service issue on 2024-09-13
ICON was experiencing a degradation of service issue on 2024-09-14
ICON was experiencing a degradation of service issue on 2024-09-15
ICON was experiencing a degradation of service issue on 2024-09-16
ICON was experiencing a degradation of service issue on 2024-09-17
HawkID
HawkID was operational on 2024-09-13
HawkID was operational on 2024-09-14
HawkID was operational on 2024-09-15
HawkID was operational on 2024-09-16
HawkID was operational on 2024-09-17
Campus Data Network Connectivity
Campus Data Network Connectivity was operational on 2024-09-13
Campus Data Network Connectivity was operational on 2024-09-14
Campus Data Network Connectivity was operational on 2024-09-15
Campus Data Network Connectivity was operational on 2024-09-16
Campus Data Network Connectivity had maintenance on 2024-09-17
View All Services

IT Service Alerts

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