All Services

3D Printing & Machining

The Engineering Machine Shop provides support for 3D printing and other machining needs. Fees may apply.

A/V Design & Installation

Design and installation for campus audiovisual technology.

Access Management is a self-service membership management tool built for the University of Iowa. With Access Management, you can manage your groups and access to resources from one central location using a familiar interface.

Accessibility and Assistive Technology

Referral-based technology support for persons with disabilities.

Accessing Work Resources from Off Campus

Before you begin working remotely, understand what you'll need to do to access computing resources.

Account/Identity Management

ITS-AIS provides identity and access management (IAM) services including account provisioning, authentication, and tools.

Active Directory

Active Directory allows for enterprise authentication using a single HawkID (unique login ID).

Adobe Acrobat Pro

Adobe Acrobat is a software used to view, create, manipulate, print, and manage files in Portable Document Format (PDF).

Adobe Creative Cloud

Adobe Creative Cloud is a software offering that gives users access to a collection of software developed by Adobe for graphic design, video editing, web development, photography, and cloud services.

Advanced Research Computing with ACCESS

The US National Science Foundation's ACCESS program provides advanced computational resources to take your research to the next level.

AirServer Service

AirServer is a software based mirroring program that works with both Mac OS X and Windows. It allows a machine to receive the AirPlay content from a capable device.

Alertus

The Alertus is a desktop notification component of the University of Iowa’s emergency notification system.

Amazon Web Services (AWS)

AWS is an enterprise-grade cloud platform provided to campus by Amazon.

Anthology Ally

Anthology Ally is built into ICON as a way to help make courses more accessible. Instructors receive feedback and guidance on course content accessibility. Students can choose alternative formats for course content based on their preferences and needs. For example, you can download an audio MP3 of...

Antivirus Security

All computers (Mac, PC, and Linux) are susceptible to viruses, spyware, and malware. That is why it is important to protect your computer from potential viruses by having an antivirus program installed on your computer.

ArcGIS

Support for Geographical Information Systems on campus.

Available Software

Browse our list of available software titles.

Azure Dev Tools for Teaching

Azure Dev Tools for Teaching supports technical education by providing access to Microsoft software for learning, teaching, and research purposes. This is not for administrative or production workloads.

Azure Virtual Desktop

Azure Virtual Desktop is a virtual desktop and application service (similar to Citrix) that runs on Microsoft's cloud-based infrastructure.

Bitbucket Server

Bitbucket Server is a code repository service using Git as the backend technology and Atlassian Bitbucket Server as the front end tool. This service is no longer supported on campus.

Bookings

Bookings gives you a faster alternative to time-consuming and repetitive scheduling tasks. Customize appointment details and booking requirements, and specify service providers to streamline the booking experience.

Cable TV

Find information about cable TV channel listings, fees, contact information and more.

Calendar Combiner

Calendar Combiner helps manage University dates on your Office 365 and external calendars. These dates can include: course meeting times and locations, University holidays, and Registrar dates.

Campus Data Network Connectivity

ITS provides the Ethernet data networks that connect the campus community.

Campus Data Portal

ITS-AIS provides infrastructure to publish and find data through our campus data catalog.

Captioning

Captions play an essential role in ensuring that all students, instructors, and staff have access to educational materials and resources. The University of Iowa offers a range of captioning services from ASR captions through UICapture to professional captioning services to support all needs on...

Clickers

Clickers allow students to enter responses through mobile devices and can be used as a formative assessment tool and help promote active learning.

CloudCheckr

CloudCheckr is a cloud billing tool provided to users of AWS and Azure services.

Commons

Commons is a learning object repository that enables educators to find, import, and share resources.

Copilot

Copilot is an AI-powered platform used to search for information, create content, and communicate with others.

Core Application Services

Core Application Services offers full-service systems administration for applications with enterprise-level service (used by a majority of campus users) and availability (near 24/7) requirements for campus.

Custom Application Development & Integration

Custom software development and consulting to departments, faculty, researchers, and staff to provide innovative solutions that expand possibilities, improve processes, and reduce complexity and costs.

Data Center Operations & Services

The University of Iowa enterprise datacenters house computer systems that run production services critical to students, faculty, and staff. Enterprise datacenters also provide colocation space and support for departments and researchers.

Data Center Proxy

The data center proxy service provides customers of the ITS Virtual Service, Physical Servers or co-location customers a means to access the Internet via a web proxy.

Data, Analytics, and Insights

ITS-AIS provides Data, Analytics, and Insights.

Database Consulting

ITS-AIS provide database administration and modeling related consulting.

Departmental Printing

Departmental printing options and resources

Digital Signage

Digital signage is a technology that will allow you to post information that you would traditionally put on a bulletin board on a digital display. This service uses Drupal to display content.

Dispatch

ITS-AIS provides infrastructure to support communication campaigns through our Dispatch web service.

eduroam

Fast, secure, and reliable wireless network provided to the University of Iowa campus.

eFax

eFax allows customers to send and receive faxes utilizing Outlook, replacing the need for traditional fax machines and analog phone lines.

Electronic Door Access Automation

ITS, in partnership with Facilities Management and the Department of Public Safety, provides the ability for university organizations to automate electronic door access rights assignment for individuals based upon University affiliation.

Elements of Success

Elements of Success gives students real time information about their grades, course performance, and learning behaviors that help them achieve their desired course outcomes.

Encryption

This is a collection of resources about encryption for stored information on portable devices, such as laptops, tablets, and externally attached storage. Encryption is a method to protect digital information that relies on scrambling.

EndNote

EndNote is a software used to create and organize bibliographic references, images, and PDFs, as well as, help you search online databases.

Enterprise Application Development

ITS-AIS provide traditional analysis, design, programming, testing and integration for enterprise applications spanning a variety of platforms and technologies.

Enterprise Application Development Consulting

ITS-AIS provides technical expertise and consulting related to enterprise application development and implementation.

Enterprise Application Integration

ITS-AIS provide implementation and integration support for vended applications.

Enterprise Server Hosting

ITS provides colocation services in the campus Data Center. The service provides customers with a secure location and network connectivity for housing mission-critical servers.

Enterprise Service Center (ESC)

Enterprise Service Center (ESC) is a cloud-based service management solution that helps teams in organizations to implement, automate and upgrade service and support processes.

Exam Scoring

Gradescope Bubble Sheets is an online assignment that allows instructors to create digital multiple-choice answer keys for automatic grading of student submissions.

Extended Technical Support

ETS is a cost recovery service for implementing technical support within University departments.

Fetch (FTP Client)

Fetch is a File Transfer Protocol (FTP) program for the Macintosh OS. Visit the ITS Software Services site to download the Fetch installer.

FileMaker Hosting and Administration

ITS provides a central host for campus solutions produced with the FileMaker suite of tools.

FileVault Encryption

This service provides a simplified administrative interface for managing and monitoring FileVault encryption on MacOS systems. It also offers enhanced protection against data theft and data exposure for MacOS systems that are lost or stolen.

Firewall

A firewall filters incoming Internet traffic while allowing you (and those behind your firewall) to communicate with the Internet.

Galaxy

Galaxy is an open, web-based platform for accessible, reproducible, and transparent computational biomedical research.

GitLab Administrative

GitLab is a web-based Git-repository manager providing wiki and issue-tracking, using an open-source license, developed by GitLab Inc.

GitLab Research & Academic

GitLab Research & Academic is a web-based Git repository manager for the UI research and academic communities to save source code and assist with change management efforts related to software development.

Gradescope

Gradescope is a feedback and assessment tool that reduces the pain and time associated with grading exams, homework, and other assignments. It is widely used for delivering assessments in any format (online, in-person, hybrid).

Hawk Alert

The Hawk Alert System is the emergency notification system used to transmit brief emergency messages to the University's population as quickly as possible.

HawkID

The HawkID is the unique personal electronic identification for faculty, staff, students, and guests. It functions as a username that grants access to many online UI services.

High Performance Computing

High performance computing (HPC) accelerates the process of discovery for research that involves computationally-intensive problems.

Home Drive (Files@Iowa)

A Home Drive is a private space where files can be stored. Up to 25 GB of storage is available to all faculty, staff, and students free of charge and can be accessible from work or home.

ICON

ICON is the learning management system at the University of Iowa.

ICON Direct

ICON Direct will connect students and faculty to their required digital course content through ICON.

Information Access and Decision Support

ITS-AIS provides support and infrastructure for publishing institutional data to the University Data Warehouse.

Innovations in Teaching with Technology Awards (ITTA)

The goal of the ITTA program is to raise the level of teaching and learning at the UI by supporting significant and innovative instructional technology projects that impact teaching and learning.

Instructional Technology Centers (ITCs)

ITCs, commonly known as computer labs, are located across campus and supported by Learning Spaces Technology group.

Interactive Data Analytics Service (IDAS)

The Interactive Data Analytics Service supports large-scale and collaborative data analytics using interactive tools such as RStudio, Jupyter Notebook, and JupyterLab.

Iowa Health Data Resource Data Enclave

The Iowa Health Data Resource Data Enclave is a storage service for researchers to analyze clinical data from University of Iowa Health Care on the Argon and Interactive Data Analytics Service (IDAS) high performance computing systems.

IT Security Information

Various resources and guidance regarding information security.

IT Service Alerts

Receive alerts and notices for ITS service downtimes and outages via email, web or RSS feeds.

ITConnect

ITConnect is the Infrastructure Tracking and Billing System.

ITS Help Desk

The ITS Help Desk provides support for the University community on IT services, technology and software.

ITS Laptop and Projector Rental

The ITS laptop and projector rental service is no longer available.

Students: If you are a student, you can rent laptops at the Main Library or Hardin Library

Faculty and staff: If you are staff, you will need to talk to your department administrator to see if there is equipment to rent.

JAMF Pro Apple Device Management

Apple Device Management for University of Iowa owned Apple devices is provided through JAMF Pro and ITS ECM.

LAMP

This solution is intended to assist departmental technical staff in determining whether the ITS shared LAMP (Linux, Apache, MySQL, PHP) service is appropriate for the needs of their department.

Large Scale Storage (LSS)

Large Scale Storage is available to all University of Iowa faculty, researchers and departments. LSS is useful for backups, archiving, HPC workloads, and storing large files (e.g. video or image files) or data sets.

Learning Spaces Technology Support Center

Support for UCR, ITC, Learning Commons, and TILE rooms

Linux

Linux is a Unix-like operating system assembled under the model of free and open-source software. Find instructions on how to use Linux here.

Linux Software Mirrors

University of Iowa Linux software package mirrors for on-campus systems that require Linux patching and targeted Linux software packages.

LISTSERV - Mailing List Service

This is the campus-wide email list service.

LISTSERV Owner Information

LISTSERV is a campus wide e-mail list service available to students, faculty and staff used to collaborate and share information with a large group of people.

Load Balancer

A load balancer is a device that acts as a reverse proxy and distributes network or application traffic across a number of servers.

macOS

This Info Center is designed to provide information and basic troubleshooting tips about features and security measures in the Mac operating system.

Managed Application and Platform Level Services

ITS provides several Managed Application and Platform Level Services to meet the needs of campus. Please see the flowchart below for additional detail on these offerings.

Mass Mail

The UI Mass Email Service provides for the distribution of mass email messages (more than 1000 users) to the campus community under a system of administrative approvals.

Mathematica

Mathematica is a modern technical computing system spanning most areas of technical computing — including neural networks, machine learning, image processing, geometry, data science, visualizations, and others.

MatLab

This service allows campus users to utilize a centrally funded, yearly, renewable, licensed copy of MathWorks MatLab on University owned or personal devices.

MAUI

MAUI (Made at the University of Iowa) is the university’s student information system (SIS). It is the centralized platform used to manage student records, including admissions, registrar, financial aid, university billing, advising, and course and curriculum management. It supports faculty and staff...

Microsoft 365

Microsoft 365 provides virtually anywhere access to familiar Office tools, plus enterprise email, conferencing, and more IT services that are hosted in the Cloud (managed remotely on servers owned by Microsoft).

Microsoft 365: Email & Calendaring

Microsoft 365 is the primary campus email and calendaring service for Faculty, Staff, and Students. The service can be used through a web interface and email clients such as Microsoft Outlook, as well as mobile devices.

Microsoft Azure

Azure is an enterprise-grade cloud platform provided to campus by Microsoft.

Microsoft Configuration Manager (MCM)

Microsoft Configuration Manager, formerly called Microsoft Endpoint Configuration Manager, is a free tool to help manage Windows systems across the network right from your own desk.

Microsoft Office

Microsoft Office is a collection of software programs commonly used in an office or school environment. It is available on both Windows and Mac and is offered for free through Office 365 for all students, faculty, and staff.

Microsoft Planner

Microsoft Planner allows your teams to create new work plans, organize and assign tasks, share files, chat about what you're working on, and get updates on progress. It can be used as a web-based dashboard, or as part of your Microsoft Team.

Microsoft Power BI

PowerBI is a business intelligence / reporting platform developed by Microsoft.

Microsoft Skype for Business

Microsoft Skype for Business (Lync) enables users to communicate securely. Skype for Business unifies voice and video calls, meetings, presence, and instant messaging in one easy-to-use client.

Microsoft SQL Server Hosting and Administration

ITS-Enterprise Infrastructure provides Microsoft SQL database administration, management, and hosting support services.

Microsoft Teams

Microsoft Teams is your online chat-based hub for teamwork integrated with your Office 365 email account. It's an app that helps your team have real-time conversations using chat instead of email, securely share and collaborate on files, and more.

Mobile Development

ITS can help groups on campus get their apps published to the Apple App Store and Google Play Store and can assist in packaging apps for distribution to managed devices using MDM.

MyUI

MyUI is a web-based portal where students can access UI information and records, course websites, and a host of key resources.

MyWeb

MyWeb provides web space hosted by the University for faculty, staff, and students to publish personal, academic-related content.

Office 365 GCC High

This service is for researchers who have contracts that require compliant email (contracts that specifically mention NIST or ITAR compliance, for example).

OneDrive for Business

Free for all faculty, staff, and students, OneDrive for Business is a secure and reliable cloud storage service; your "Home Drive" in the cloud.

Online Training Videos (LinkedIn Learning)

LinkedIn Learning is an online training library that provides access to thousands of online video courses on a wide range of technologies.

Oracle Hosting and Administration

ITS-AIS provides Oracle database administration, management, and hosting support services.

Password Vault

Password vault is a secure, on-prem solution for storing account passwords for IT Professionals on campus

Peerceptiv

Peerceptiv is a tool to augment peer-review of writing. It enables instructors to describe assignments and the process of peer review, create reviewing rubrics, and establish a communication framework for students to share and respond to each other.

Phishing and Anti-Spam Efforts

Phishing is an identity-theft scam that uses "spoofed" or fake emails and websites to trick people into giving out personal information, such as credit card numbers, usernames and passwords, or social security numbers. Learn how to stay safe.

Phonebook/Email Lookup

ITS-AIS provides interfaces and lookups to campus white pages directory. Directory information may be updated here.

Plagiarism Detection

Plagiarism detection is available through Turnitin and iThenticate. These tools ensure original work by using text matching to assist plagiarism and collusion checks.

PowerUp

From any computer, the PowerUp tool allows you to wake up an on-campus computer that has been powered off.

Pressbooks

Pressbooks is easy-to-use book writing software that lets you create a book in all the formats you need to publish. Pressbooks delivers print-ready PDF files, as well as ebook files optimized to look great on mobile devices.

Printing in Computer Labs (ITCs)

Printing in Computer Labs (ITCs) and Libraries on Campus

ProGet (Inedo)

ProGet is a Package management system, designed by the Inedo software company. It allows teams to host and manage packages; ready to install applications, and components.

Project Management Office

The University of Iowa Information Technology (IT) Project Management Office (PMO) is the primary source for the University’s IT project management needs.

Protecting Sensitive Data

Information on how to properly safeguard sensitive research data

Puppet

Puppet software is a configuration management and automation tool.

Qualtrics

The Qualtrics survey tool is an easy-to-use, web-based survey and data collection tool for creating and conducting online surveys.

Read&Write

Read&Write is an accessibility software for reading, writing, research, and studying to help students of all ages succeed independently.

REDCap (Research Electric Data Capture)

REDCap is a secure web platform for building and managing online databases and surveys. Its streamlined process for rapidly creating and designing projects offers a vast array of tools that can be tailored to virtually any data collection strategy.

Remote Desktop

Remote Desktop is a Windows feature that allows you to remotely access another computer through the Internet.

RemoteAdmin Service for Access to Secured Servers and Administrative Applications

Overview of the RemoteAdmin service, which provides easy access to administrative applications and tools via Remote Desktop Services (RDS) and provides a way for departmental administrators to connect to firewalled servers.

RescueVoice

RescueVoice is a purpose-built speech-generating app engineered specifically for first responders and medical personnel to use with individuals who have limited speech or who are unable to speak because of a medical event.

Research Data Collaboration Service (RDCS)

RDCS is meant to help researchers share & transfer data more easily with both internal and external collaborators.

Research Data Storage Options

There are several file storage options available to researchers depending on needs.

Research Data Storage Service (RDSS)

Research Data Storage Service (RDSS) offers 5 TB of network file storage to UI faculty researchers.

Research Remote Desktop Service

The Research Remote Desktop Service (RRDS) provides a Windows virtual desktop environment through which users can remotely access research data and pre-installed analysis software.

Research Technology Consulting

Specialized consultation for research computing, storage, compliance, grant development, data analysis, and more.

ResNet

ResNet is a service offered by University Housing in conjunction with Information Technology Services (ITS) that provides all students living in residence halls with a computer data port connection to the campus network and Internet.

Respondus

Respondus Inc. are the developers for the quiz authoring tool Respondus 4.0 and the secure Respondus LockDown Browser. Both pieces of software are available to users on campus.

SBGrid

The SBGrid Consortium is a group that maintains an extensive set of applications to support structural biology research.

Secure Device Service for NIST-regulated Projects

The Secure Device Service is designed to simplify meeting the NIST 800-171 regulations for research project computer security by providing a centralized service that secures existing laptops or workstations.

SecureCRT

SecureCRT is a terminal emulator for secure access to UNIX, Linux, or VMS applications from Windows, Mac, and Linux. SecureCRT lets you manage many sessions at once. SecureCRT automates routine tasks.

Security Consulting, Reviews and Assessments

Perform IT Security evaluations of computer systems and facilities, and provide recommendations to improve security or reach compliance with regulations.

Shared Drive (Files@Iowa)

The Shared Drive (Files@Iowa) allows users within departments or units to save their files to a backed-up, shared location that can be accessible from work or home.

SharePoint Online

SharePoint Online is a cloud-based service on Office 365 available to colleges, departments and organizations for storing, sharing and managing files, content, knowledge, and applications with both internal and external team members/collaborators.

Shibboleth

ITS-AIS provides tools to enable federated authentication using local credentials (HawkID and password) for access to local and remote resources.

SITA - Student Instructional Technology Assistants

Student Instructional Technology Assistants (SITAs) work one-on-one with instructors on projects that enhance instruction with technology.

SiteNow

The SiteNow service provides website solutions based on the Drupal open-source content management system (CMS).

Software and Technology Tool Licensing and Acquisition

Assistance for software and technology tool acquisition and licensing. Find information about reviewed titles and the University of Iowa software and technology tool review process.

Specialized Application Services

Specialized Application Services provides managed application and full-service system administration to our customers to help them to deliver applications and services to their users.

SPSS

SPSS is a software package used for interactive, or batched, statistical analysis.

Statistical Analysis System (SAS)

Statistical Analysis System (SAS) is an integrated system of software products provided by SAS Institute Inc.

Student Perceptions of Teaching (SPOT)

The UI Student Perceptions of Teaching (SPOT) survey collects student feedback on their instructor.

System Monitoring and Alerting

Enterprise Infrastructure offers several monitoring and alerting solutions for ITS managed and co-managed systems

Technology Assisted Stalking, Harassment and Intimidation

Provides resources for assistance with technology-related issues such as harassment and intimidation.

Telephone and Voice Services

OneIT Unified Communication Services provides telephone service throughout the University of Iowa's main and Oakdale campuses. This does not include University of Iowa Health Care.

TidyUP

TidyUp is an integration with ICON that allows for easy clean-up of old, duplicate, or empty files in ICON courses. This can be used by faculty and staff to clean their ICON site of unwanted files, potentially helping them improve their Ally Accessibility score.

TidyUP has three primary components to...